The worst company I have ever heard of. - Customer Team Member (CTM) Co-op Employee Review

Horrible management that are just plain horrible and speak down on you. You could do 100 rights here and the 1 mistake will be immediately picked up and commented on, management do not know how to speak fairly and only speak at you, deflect your opinions and employees are frequently called slow and lazy. There are only ever 2 people per shift this does not change during delivery days, this means there is a team member on the tills handling customers, self checkouts, parcel collections and drop offs whilst also having to pick and pack uber, deliveroo and just eat orders, these are incredibly busy with the average order being 10-20 items, if you ask for help from management you will not receive and are often instead questioned on why you are asking, there are colleagues that are in their late 60s also in this same situation with no help offered and told off when they are unable to do it quickly. The other team member is left with an 8-10 cage delivery that management expect them to have completed before they go home. My mental health and disability requests have been ignored, I have been told I need to get on with it and there is nothing they can do, I have explained in detail my issues so there is nothing that could be misunderstood about my conditions and I excuse for them to be ignored. I feel scared coming into work and I leave exhausted, upset and stressed, work should not feel like this and every single one of my coworkers also feels the same, so many people are going sick to try to avoid work or just coming in depressed and anxious. We are not robots and we are trying the best we can and you are destroying people’s mental health. You are told to be in early and made to leave late all unpaid to try to get work done because of the lack of staff and growing workload. If you are expecting what is advertised/what managers tell you on interviews you will be very unpleasantly surprised and I am certain from speaking to colleagues of other local stores we are all in very similar positions, we are not a one off bad store. I am only holding on to my job here due to the fact that I have bills today, even though it is destroying me mentally I have no choice until I am able to get a new job, but this is a warning to anybody who is thinking about it to consider my review first.