Lovely people but culture needs work - Anonymous employee Clue Software Employee Review

2.0
21 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some people are genuinely lovely

Cons

It's not a place for everyone. Likely to not be a positive experience if you value autonomy or clear directives, permanent culture of constant change and last minute panic. Expect to complete work and then have to redo because someone higher up changed their minds or decided it should be done another way Tend to encourage people to leave rather than follow legal processes as reasons seemed more based on personality than capability - sadly an ingrained culture of 'if the face fits'

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Clue Software Response
1y
Thank you for sharing your experience with us. We appreciate your feedback and will take it into consideration to help us as we continue to grow. It's disappointing to hear that your time with us didn't meet your expectations. Regarding your feedback, we acknowledge that as a growing organisation, we are experiencing change. While this creates opportunities for innovation and adaptability, we understand that it may not suit everyone. We will always strive to improve working practices, processes and support for our team. Our intention is to ensure the highest quality outcomes for our customer and employees, and therefore we regularly review how we can improve communication and decision-making processes. We are committed to fostering a culture that values both performance and inclusivity. We are actively investing in training, feedback systems, and transparent policies to build a supportive workplace. We do offer exit interviews and surveys upon employees' departures and hope that you were honest in filling these out to ensure we collect accurate data. If you would however like to discuss your experiences further, please feel free to book some time with us at people.team@cluesoftware.com

Explore other reviews about Clue Software

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Clue has one of the friendliest and most supportive cultures I’ve experienced. Everyone is genuinely willing to help each other, and you always feel like you’re part of a team working toward something meaningful. It is evident that the company’s mission and values guide the work and motivate you to push hard because you know the impact it has. Staff are treated well, the benefits are solid, and the pay feels very fair for the role and responsibilities. It’s the kind of environment where you feel valued, trusted, and encouraged to grow. Another standout is the customers - working with organisations tackling some of the most interesting, complex, and important challenges out there gives you a strong sense of purpose and makes the role feel meaningful day to day.

Cons

If there’s one area that could still improve, it would be communication between departments. It’s always getting better, and there’s clearly an effort to make it smoother, but there’s still room for continued progress as the company grows.

5.0
5 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong flexibility around remote and hybrid working, supporting a healthy work–life balance Clear opportunities to grow and progress your career over time Regular social events that help build a friendly and inclusive culture Competitive benefits package

Cons

A lot of knowledge sits heavily with longer‑standing team members At times there’s more emphasis on new features than resolving existing issues

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