Great vision, but gaps in execution and culture are holding it back - Sales Executive Cloudbeds Employee Review

2.0
5 May 2025
Recommend
CEO approval
Business outlook

Pros

Great vision, even greater colleagues

Cons

Cloudbeds has a compelling vision and as a salesperson, it’s easy to feel excited about where the company wants to go. However, the way that is being executed doesn't always align with reality on the ground. Sales targets often feel unrealistic for what the product currently offers, especially as the company pushes hard into the midmarket segment. There’s a lot of investment in visibility and events, but the product isn’t yet where it needs to be for that audience... which puts extra pressure on salespeople to manage expectations without enough support (delayed product releases, etc). Another area of concern is the shift in company culture. In the past, feedback was welcomed from all levels and that openness played a big part in the company’s growth. More recently, it feels like that transparency has faded. Input seems to be taken seriously only when it comes from a "select group," especially within the sales teams. This has created an environment where speaking up doesn’t always feel safe/valued and that’s a missed opportunity. There are so many talented people at Cloudbeds who genuinely want to contribute. Asife from the cultural changes, job security has felt increasingly unstable during this period of transition. There’s been growing uncertainty and it's not uncommon to hear colleagues quietly exploring other opportunities. It's understandable given the current environment, but it's also unfortunate.

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Cloudbeds Response
1y
Thank you for taking the time to share your experience and insights. We appreciate your perspective and your recognition of the company’s vision and the talented people, our team is truly what makes Cloudbeds special. It’s clear you care about the business and its potential, and that means a lot. As we continue to grow and evolve, especially in our product and go-to-market strategy, insights like yours help us stay connected to what’s working well and where we have opportunities to fine-tune. Balancing innovation, scale, and execution is an ongoing process, and we’re committed to staying thoughtful and agile along the way. We’re proud of the progress we’ve made and even more excited about what’s ahead. Thanks again for being part of the journey and for sharing your feedback.

Explore other reviews about Cloudbeds

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Technical work on a hospitality management platform that delivers real benefits for users. Modern tech stack and good development tools. Fully remote setup with flexible hours. Decent pay and benefits (include open PTO, which I'm really happy about).

Cons

High expectations and usually tight deadlines

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Cloudbeds Response
4d
Thank you for taking the time to share your experience! We're happy to hear you're enjoying the opportunity to work on meaningful technical challenges while helping build a platform that makes a real impact for hospitality businesses around the world. It's also great to know that our remote-first culture, flexibility, engineering tools, and benefits are contributing positively to your experience. Creating an environment where talented people can do their best work while maintaining flexibility and balance is something we continuously strive for. We also appreciate your feedback regarding high expectations and tight deadlines. As a fast-growing company, balancing speed, innovation, and sustainable workloads is an ongoing focus area, and feedback like yours helps us continue improving. Thank you for being part of Cloudbeds and for helping us build what's next
2.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Open PTO is a nice benefit and gives flexibility when you need time off, as long as you manage your work properly. It helps with work-life balance and is one of the better parts of the overall package. The people you work with on the same level are generally easy to work with and supportive. Seeing teammates help each other out and collaborate makes the day-to-day work smoother and more manageable.

Cons

Open PTO is nice and honestly one of the better benefits, but it also feels like the only real perk. Outside of that, internal politics are very noticeable and can heavily affect your experience. A lot seems to depend on how upper management sees you. If you’re not in their good graces, it can show in the way you’re treated—less support, fewer chances to grow, and feedback that feels inconsistent or unclear. It doesn’t always feel like performance alone drives decisions, which can be frustrating if you’re putting in real effort. There are also moments where communication from leadership feels selective, and raising concerns doesn’t always lead to actual change. Over time, this can make people hesitant to speak up or unsure of where they stand. The company has potential and some good people, but the management dynamics and internal politics often take away from what could otherwise be a solid place to work.

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Cloudbeds Response
2mo
Thank you for taking the time to share your experience and for your many years of contribution. We’re glad to hear that you valued the flexibility and the collaboration among teammates, creating a supportive environment at the team level is something we truly care about. At the same time, we take your feedback seriously, especially around consistency, communication, and overall team member experience. As we continue to grow, ensuring clarity, fairness, and alignment across teams and leadership remains a key focus area for us. We appreciate your perspective and the time you spent with us, and we wish you all the best in your next chapter.
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