Still some growing pains - Anonymous employee Cloudbeds Employee Review

3.0
15 Jun 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people that work there are terrific. There is great team collaboration, and just overall generally enjoyable people to work with. The team is international so you get to connect with people all over the world. They have good benefits, unlimited PTO, and offer stock options.

Cons

Everyone is underpaid. You will work far more than 8 hours on a daily basis, and will need to work off hours because employees and clients are located all over the world. You will be working towards Cloudbeds hopefully blowing up, but being severely underpaid and overworked in the meantime.

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Cloudbeds Response
6y
Thank you for caring to leave this review. Sorry for the delayed response. Thank you for acknowledging the good in our people and the benefits at Cloudbeds. We do work hard here, and there is clearly a fine line between too much and just enough. Your note serves as a good reminder that we need to keep our focus on this balance but also that we stay competitive on compensation.

Explore other reviews about Cloudbeds

5.0
11 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. A lot of variety and interesting experience in website design, customer success, project management, and problem-solving. 2. I’ve developed strong communication skills. 3. Positive team environment – everyone is willing to share knowledge and answer questions. 4. Managers welcome feedback from employees and always try to improve processes.

Cons

It’s tough when several launches happen at the same time.

2.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Open PTO is a nice benefit and gives flexibility when you need time off, as long as you manage your work properly. It helps with work-life balance and is one of the better parts of the overall package. The people you work with on the same level are generally easy to work with and supportive. Seeing teammates help each other out and collaborate makes the day-to-day work smoother and more manageable.

Cons

Open PTO is nice and honestly one of the better benefits, but it also feels like the only real perk. Outside of that, internal politics are very noticeable and can heavily affect your experience. A lot seems to depend on how upper management sees you. If you’re not in their good graces, it can show in the way you’re treated—less support, fewer chances to grow, and feedback that feels inconsistent or unclear. It doesn’t always feel like performance alone drives decisions, which can be frustrating if you’re putting in real effort. There are also moments where communication from leadership feels selective, and raising concerns doesn’t always lead to actual change. Over time, this can make people hesitant to speak up or unsure of where they stand. The company has potential and some good people, but the management dynamics and internal politics often take away from what could otherwise be a solid place to work.

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Cloudbeds Response
2mo
Thank you for taking the time to share your experience and for your many years of contribution. We’re glad to hear that you valued the flexibility and the collaboration among teammates, creating a supportive environment at the team level is something we truly care about. At the same time, we take your feedback seriously, especially around consistency, communication, and overall team member experience. As we continue to grow, ensuring clarity, fairness, and alignment across teams and leadership remains a key focus area for us. We appreciate your perspective and the time you spent with us, and we wish you all the best in your next chapter.
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