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Clinical Support Options

Engaged employer

Lack of Respect from Upper Management - Anonymous employee Clinical Support Options Employee Review

1.0
21 Oct 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

caring coworkers, some caring lower-middle management.

Cons

-lack of respect from upper management -threats and intimidation from upper management -lying, fraud, taking advantage of clients an employees They will tell you that the issues at CSO are common to every community mental health organization, but I have now been working for another organization for almost four years and what I have experienced here is nothing compared to what I experienced at CSO. There is a difference between a company that faces barriers but tries to work through them (my current agency) and a company that decides not to take reasonable steps to make the place a good agency to work for (CSO). Doing this would not always require money -- sometimes it is just the way people are spoken to. But there is no effort in working on this on the part of CSO upper management

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Clinical Support Options Response
5y
Clinical & Support Options takes seriously any accusation of fraud or mismanagement, as alleged by this anonymous reviewer. CSO is a trauma-informed non-profit founded 65 years ago that maintains a regular four-year certification from the Council on Accreditation (COA). This rigorous accreditation would not be afforded any agency guilty of the unfounded accusations cited by the anonymous individual above. COA accreditation is a sought-after benchmark among human service organizations. It demonstrates implementation of best practice standards in all aspects of programming, service, management, and administration. Organizations pursue accreditation to demonstrate the implementation of best practice standards in the field of human services. COA evaluated 811 different standards, covering all aspects of CSO’s programs, services, management, and administration. Based on their findings, COA’s qualified, volunteer-based Accreditation Commission voted that CSO had successfully met the criteria for accreditation, exceeding the standards for “Fundamental Practices.” In short, this well-respected third-party agency found no occurrence of what is alleged in this anonymous review. As COA states itself in the findings of its months-long, detailed review of CSO, “The organization successfully implements its ethical practices as reflected in policy and reviewed by staff.”

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5.0
5 Jan 2026
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Pros

Great flexibility, nice coworkers, higher ups are great people as well. Lots of on the job perks

Cons

Regular client situations that can be difficult to manage or deal with, at no fault of anyone else.

3.0
4 Feb 2026
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Pros

Flexible Hours nice guests and coworkers you are able to move up. They don't micromanage you there is downtime and busy times

Cons

No breaks, no shift differentials for relief staff, NO benefits for relief staff - no vacation or personal time nothing. No holiday pay for relief staff.

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