Shady and unethical - Store Manager ClickAway Employee Review

1.0
5 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Compensation was high for the industry

Cons

Everything else. Taught how to lie in the most effective way, to the customer. Everything is about making the company profit. Regardless of how.

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ClickAway Response
7y
Dear Former Employee, Thank you for your feedback. I think this refers to a phone store now owned by Victra , a Verizon Franchise since June 2018. ClickAway operated the store for just over a year but has since exited the Verizon business. ClickAway currently has 6 computer repair shops, none of which are in Visalia. If this is about ClickAway Computer Repair, our CEO would not tolerate bad business ethics as this is not part of our mission, vision, values, and customer service standard. ClickAway has always had a tremendous reputation for customer service and has the highest ratings on social media, with the BBB and Diamond Certified for being honest, trustworthy, and delivering great service to over 16,000 customers in 2020 .

Explore other reviews about ClickAway

5.0
30 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Build your own career as an IT Consultant.

Cons

Brick and mortar retail. Working with the public.

5.0
7 Sept 2018
Recommend
CEO approval
Business outlook

Pros

ClickAway was one of the best jobs I have ever had. I absolutely loved it. I learned so much from my time here as it was like running a franchise or running your own business at times. Rick Sutherland is the best CEO and hands down one of the most genuine and down to earth people you will ever meet in such a position. The guy would do anything he could to help you succeed. Other reviews here do not do this place justice at all. Many fake and false reviews are from disgruntled Victra/ A Wireless employees that came over to ClickAway thinking they can check their Instagram all day and make money in the sales and repair business. In sales and service you have to build your clientele and always coming up with ways to get people in the door. Many of these people stole money and phones and were upset when they were caught and let go Everyone that worked here knew that they could ask Rick for what ever they needed to succeed within reason, and he would make it happen. Rick wrote personal birthday cards to his employees. Not copy and paste stuff, real sentiment. He would call you on your yearly work anniversary and give advice and just check up with you personally. I still have my first card. I never felt more valued as an employee in my life.

Cons

None. Best job ever and I will miss it forever. I loved every thing about the awesome free environment while working here. It prepared me immensely for my current role.

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ClickAway Response
7y
Wow, what an amazing review for ClickAway. Thank you so very much. We really appreciate your honesty and will pass on your sentiments to our staff and management. We wish you all the best in your current endeavor and hope we can work together again at some point. Best wishes.
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