Not for the long run - Customer Care Executive Click & Boat Employee Review

2.0
16 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Summer internships are great, the atmosphere is nice. Perks such as extra holidays and swile card are ok too.

Cons

It is important to highlight that the management is very poor, salaries are low and this turns motivation down in consequence. On top of this communication and HR engagement towards employees is very poor. I do recommend the company for a short experience, but not for a long term career project. The company considers an internal barometer to reflect internal satisfaction, which is totally bias considered that they get figures and drive conclusions from a wide range of perpectives, that is to say, people who consider things from a summer job vision and also people who are projecting a career in the company, all in the same survey.

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Click & Boat Response
3y
Bonjour et merci pour vos conseils ! Nous mesurons la satisfaction de nos collaborateurs, par type de contrat, par bureau et par ancienneté, aussi nous savons mesurer de manière très précise la satisfaction de nos collaborateurs qu'ils soient saisonniers pour nous aider sur l'été ou bien en CDI. Bonne continuation, L'équipe RH

Explore other reviews about Click & Boat

4.0
20 Jan 2021
Recommend
CEO approval
Business outlook

Pros

-Earn some strong knowledge of customer service -Develop adaptability (new country, new culture) -Sales strategy/ Negotiation

Cons

-Similar tasks during the 3 months -Difficulty to develop a European business in the US

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Click & Boat Response
4y
Hi there, Thanks a lot for your honest feedback on your time spent in the company. Luckily, we have had a significant investment and partnership with Permira and Boats Group during summer 2021. The investment provides Click&Boat with the resources to supercharge its growth and cement its position as a market leader globally. Click&Boat will also gain access to Boats Group’s market-leading consumer audience, as well as the large and fast-growing boat rental market in North America, where Boats Group has an established presence. See you soon, we hope The HR Team
4.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Sales Experience, young environment.

Cons

Really fast paced environment, expect 70 calls per day

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