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      Cleveland Sight Center

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      Mixed Bag and Low Wage - Anonymous employee Cleveland Sight Center Employee Review

      2.0
      3 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote job. Weekends off. Shifts during normal business hours, Not much work email to contend with. Medical insurance deductible is also out of pocket maximum. They contribute $50 per paycheck to your HSA. PTO of 20 days to start fully available at the start of the year.

      Cons

      Isolation of remote work. Deductible is $3500. Poverty wages. After deductions I just make about $1600 a month. This seems criminal, especially considering the vulnerable population they employ-- blind or otherwise disabled. Most of their employees are desperate for these jobs, and their low wage takes advantage of this. Many angry horrible callers to deal with too and the expectation to simply endure this.

      Explore other reviews about Cleveland Sight Center

      5.0
      22 Dec 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team environment; passionate employees, and very supportive leadership!

      Cons

      Healthcare is a little pricey but it's understandable given the size of CSC

      1
      2.0
      20 Aug 2017
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great atmosphere outside the call center, inside, the manager stalks you at your seat in an attempt to ask to speak with you. Very creepy. PTO can be plentiful, depending on status.

      Cons

      The pay is EXTREMELY LOW, regardless of how hard you work as a CSR. Bonuses are few AND TINY. You also have to jump through hoops for them. Annual raises are 2% of your hourly wage, which is already EXTREMELY LOW, if they decide to give you one at all.

      3
      Cleveland Sight Center Response
      8y
      Thank you for your feedback. We value the hard work and dedication of all of our team members, including our Customer Service Representatives. It is amazing to witness the effort put forth each day in carrying out our mission. Professional and effective communication are critical to carrying out that mission and that is the ideal we hold for everyone that works here. We encourage all staff members to share feedback with her or his supervisor or someone from the HR team so we can continue to grow and ensure this is a great place to work. In addition, we regularly monitor pay rates and compensation plans (including benefits) to ensure the wages we offer are competitive in the local market.
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