Lack of managerial consistency impacted employee experience - Customer Success Manager Clarivate Employee Review

2.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and benefits aligned with market standards.

Cons

In my experience, there were challenges related to leadership consistency and internal culture. Decision-making processes were not always transparent, and there appeared to be limited linkage between performance and career progression. Management quality varied significantly across teams, and in some cases, leadership skills were not sufficient to support a healthy and structured working environment. There were also situations where employees did not feel equally treated, and internal dynamics occasionally impacted collaboration and psychological safety within the team.

Explore other reviews about Clarivate

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good work and fun teams

Cons

Nothing to be honest in

1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Still great products and services, but saddled with utterly terrible management.

Cons

Consulting teams across the board are riddled with incompetent leadership, Cronyism/retention of incompetent employees within A&G is the worst I've ever seen in a public corporation. Lots of unnecessary travel occurring to avoid being held accountable in person for missing revenue and sales targets. Layoffs are constant and target people with middle-school bully techniques. The search for the guilty and demoralization of people who work very hard to keep this company afloat will not end.

2
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