Great growing SaaS business - Anonymous employee City Innovate Employee Review

City Innovate has great management that trusts in their employees to do their jobs. There is no micromanagement and employees can expect their managers to ask "how do we support you" rather than "I need you to ...". City Innovate gives their employees a safe space to offer new ideas an innovation.

City Innovate is a startup environment through and through and sometimes there is a need to wear many hats.

- They offer very fair and attractive compensation and benefits - Great team members

- Unclear vision for the product, customer strategy, QBRs. etc. - Its like talking to a wall with management. Instead of getting in the weeds with their team to solve issues, they prefer to go back to the drawing board as executives and try to devise a cure all that never works. When you come to them for insight and advice, seldom do you receive anything of actual use / substance. - They will throw you in the deep end with little to no preparation, and if you fail, throw you under the bus when it doesn't work out. - As someone who has taken the customer-first approach in my previous roles, that's not the case here. Feedback is very often given but it's either put on the back-burner or thrown into a void. - You're shut off from a lot of other departments which is strange for a start-up, because usually collaboration is crucial. Everyone operates on their own island.