Citrin Review - Valet/Bellman Citrin Employee Review

4.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Easy job very simple builds communication strengths

Cons

People who come in can be unfriendly at times

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Citrin Response
4mo
Thank you again for your feedback, and we appreciate your hard work!

Explore other reviews about Citrin

5.0
15 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Work Life balance Good management

Cons

Nothing I can think of

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Citrin Response
4mo
Thank you for your review. We appreciate it! We strive to provide our employees with flexible and accommodating schedules so they can have a solid work-life balance, which is one of our core values!
3.0
1 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Fun Opportunity to move up Freedom in leadership

Cons

Pay is called "guaranteed minimum". This is purposely confusing to take advantage of younger people who aren't aware of what they're getting into. From my experience, next to nobody who gets the job understands this or was adequately informed about this in their interview. Every dollar you earn in tips must be reported--usual. The catch is cash and credit card tips you earn WILL BE TAKEN AND USED BY THE COMPANY to pay your 15/hr paycheck. This means if you work 10 hours and made $100 in tips, your paycheck will be $50. Even if you do really good one hour, your tips end up in a weekly pool and that pool pays your salary for the week. To put it as simply as I can: you only earn tips in this job if you have earned OVER 15/hr in tips spanning ALL THE HOURS on your pay period. (ex. 156 in tips earned on 10 hours: take home is $6 in tips. They tell you that you get your tips--which *technically* you do--but the only way you receive them is in the form of your actual paycheck. I have worked at Citrin for nearly a year and have never earned more than 15/hr in tips over a pay period--this means I have never once received ACTUAL tips doing a job infamous for tips. In a place where patrons assume the workers get the tips--not the company--it is beyond disheartening to watch people tip a company for my hard work.

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Citrin Response
2mo
Thank you for your feedback. Here at Citrin, we strive to continuously develop and improve our culture to best benefit our employees, and this feedback is crucial in doing so, so thank you for reaching out regarding your concerns. Please don't hesitate to reach out to info@citrin.co with specific information or suggestions on how we could do better.
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