employer cover photo
employer logo
employer logo

Citizens Community Bank

Is this your company?

Talented employees hindered by poor pay and culture - Lending Citizens Community Bank Employee Review

1.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some truly talented people at the ground level who deserve better than the environment around them. Community banking brand gives you solid client facing credibility and experience.

Cons

Compensation is below market: salary and bonus both, meaningfully so compared to regional competitors. This isn't a tradeoff for culture. You don't get that either. CCB is a large regional bank (Glacier subsidiary) acting like it's a community bank. You get the bureaucracy and politics of a large institution with the firewalls, resources, and pay of a small one. It's unfortunately the worst of both worlds. Federal holidays are not consistently honored: Competitors close. CCB requires employees to work or burn personal PTO on several federal holidays. This is a deliberate policy choice and it tells you exactly how leadership views employees and the "family first" culture they say they have. HR conduct raised serious ethical concerns in multiple occasions. Accountability is applied selectively and inconsistently in ways that protect the wrong people and demoralizes others. The "family oriented" culture is a marketing position, not a lived reality. I've never seen more people working on a Saturday and Sunday on their days off to try and keep up to the work requirements. Systems only work against you; they refuse to spend money on a good system that would actually help people be more efficient.

Explore other reviews about Citizens Community Bank

5.0
10 Oct 2023
Recommend
CEO approval
Business outlook

Pros

- Lots of opportunities for growth if you want to learn - Decent pay for the area plus an annual bonus and profit sharing - Supportive management and good people

Cons

- Can be a little old school, but that has been improving lately - Communication at times

2.0
16 Oct 2009
Recommend
CEO approval
Business outlook

Pros

Great community bank that values its employees. The President of the bank is only a building away and it is a great tight knit company.

Cons

Don't expect promotions. There are few opportunities. If you sell loans well then you will make a lot of money and be treated like gold. If you don't, well... it can be just like any other company.

See reviews by: Helpful|Rating|Date|All