Great culture and benefits, mediocre pay - OPS SUPPORT SPECIALIST Citi Employee Review

5.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good opportunities for career advancement, great culture, exceptional benefits and 401k match. Good PTO and perks. Typically no camera required on Zoom and no excessive meetings. Trust from management/ability to self-manage. Good resources for accommodations and leave for those who need them.

Cons

Incremental or nonexistent pay increase with promotions for those that do not work in Sales. Hybrid work with few new remote opportunities, despite many employees working remotely.

Explore other reviews about Citi

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good atmosphere and great place to start your career and get mentors

Cons

Long hours and no work life balance which is ok

2.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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