Stressful and overworked - KYC Operations Analyst Citi Employee Review

1.0
30 May 2024
Recommend
CEO approval
Business outlook

Pros

Great benefits, worked from home, some of the managers cared.

Cons

I used to love working for the company until it went down hill. Gave them 10 Years and the last 4 years were rough. Over worked and under paid, end of the month goals were unrealistic, upper management never cares about their workers, the CEO was a big mistake to the bank, huge lay offs, stressful all around. The company didn't care about work balance at all. We stressed every day. Worked during vacation time just so we can hit goals.

Explore other reviews about Citi

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good atmosphere and great place to start your career and get mentors

Cons

Long hours and no work life balance which is ok

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Salary is a great pro compared to the rest of the industry and the 3-day RTO program is great.

Cons

Management is a known issue; expectation do not meet reality and there is a firm misunderstanding of the systems and limitations

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