Process Kills any Technical Innovation / Terrible Issuer CTO - Anonymous employee Citi Employee Review

2.0
20 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good Pension and Healthcare

Cons

- Salary is well below market rate - Entire Company works in a siloed manner - You can spend days and sometimes weeks getting answers from teams - So many overarching processes in place mean that from Project Management through to delivery, timelines are bloated due to overbearing process and documentation. -Process mostly means that the 'best' solution is avoided due to the time it will take to implement. - New Issuer CTO is making people leave in droves after a mere 6 months in office. Forces staff to continually meet astonishingly unrealistic deadlines, has no idea how to lead a tech team, and terrible interpersonal skills. Citi as an employer really should have read CTOs reviews at his previous employer Wilson Elser before employing him. Will be the ruination of Issuer Services Technology. - New Hybrid 3 day week policy means that we cannot hire staff and existing staff are leaving to take up remote roles. Citi have refused to engage with staff on the matter.

Explore other reviews about Citi

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good atmosphere and great place to start your career and get mentors

Cons

Long hours and no work life balance which is ok

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

See reviews by: Helpful|Rating|Date|All