Pros
Clean work environment and new computers/facilities. Gym and good cafeteria on site. People are generally nice. Appears to be stable for now.
Cons
When the site opened a few years ago, there were more quality jobs available than supply in the Buffalo labor market. They naturally decided to fill higher level positions first based on the applicants at that time. In many cases, these positions were filled with weaker talent. As better qualified applicants applied to Citi, they were positioned under the weaker talent. Now there are many people reporting to people who are less capable, have less experience and are less effective than themselves. Changing jobs is very difficult. Recently finance brought in 17 new jobs. The management positions were filled by simply taking the "next person in line" who fell under the senior manager. They were not open to current workers on the floor. All departments work within silos. Communication is minimal. Morale is weak. Arrogant Management In finance, very high workload for experienced non-managers. Promotions for year-end 2009 appeared to be based on seniority only. Also, those who complained the most about deserving a promotion got one. Organizational structure rolls up through New York separately through each department. It does not roll up to Senior Management team at site. Many departments do employee reviews based on money available for small bonuses and promotions. They determine these things first and then back value the reviews to fit the budget. Very political and bureaucratic.