Treats their employees as poorly as their customers. - Customer Service Representative Citi Employee Review

1.0
30 May 2014
Recommend
CEO approval
Business outlook

Pros

Good Benefits Nice Campus Handicap accessible

Cons

Peers and unit managers lack all professionalism. Company policies limit growth and opportunity. Over competition leads to a toxic work environment. If you want to feel unappreciated in a large company, with "good benefits" Citi is the place for you.

Explore other reviews about Citi

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

Cons

Like any job, the manager is the one that can make or break the position

2.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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