Worst Management EVER! - Escalation Specialist II Citi Employee Review

1.0
28 Feb 2014
Recommend
CEO approval
Business outlook

Pros

I can't seem to think of any Pros. Location

Cons

Childish behavior from management & Senior Operations Management! Very unprofessional and extreme amount of favoritism. The company hires for management from outside instead of hiring from within, then the knowledgable one who was denied the position will then be the one who trains the new hire. Senior management also brakes trust with confidential information and shares with other employees. Feels like junior high school. Sadly

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5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good atmosphere and great place to start your career and get mentors

Cons

Long hours and no work life balance which is ok

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Salary is a great pro compared to the rest of the industry and the 3-day RTO program is great.

Cons

Management is a known issue; expectation do not meet reality and there is a firm misunderstanding of the systems and limitations

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