Good place to gain valuable industry experience with nice people. - Client Support Associate Citi Employee Review

4.0
14 Jun 2008
Recommend
CEO approval
Business outlook

Pros

The people there are nice and willing to help most of the time. There are a lot of resources for career advancement assuming the individual is a self starter. Managers are good at going over goals and making sure employees know where they stand. The health and retirement benefits are very good. There is plenty of interesting and challenging work.

Cons

There too many separations of the businesses so there are some issues navigating the corporation. There is a lot of bureaucracy to work around. There is no set training (at least in the position I was brought into) for new employees.

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5.0
4 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Supportive community - Large network of individuals - Access to many analysis tools - Lots of opportunities for professional growth - Abundance of benefits

Cons

- Frequent budget concerns - Hub of SOC is centralized in TX

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Cons

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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