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      Get your foot in the door and get out - Universal Banker Citi Employee Review

      1.0
      8 May 2026
      Universal banker
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO and health benefits are very good compared to other banks.

      Cons

      Exploitative, to the point where schedules or regular work hours are not followed, forced to do other people's jobs without extra compensation. Forced to stay past your time constantly no matter what. You are treated like punching bag by customers and higher ups. Standing up for yourself and setting clear boundaries is seen as a threat.

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      5.0
      25 May 2026
      Applications developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

      Cons

      Like any job, the manager is the one that can make or break the position

      2.0
      12 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits (PTO, healthcare, etc.) for FTEs

      Cons

      Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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