Wasted Potential - First Aid &Amp; Safety Service Sales Representative Cintas Employee Review

2.0
25 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Good products. Good commission structure. Theoretically adequate training. When all the parts get it right, there is no better first aid and safety company.

Cons

...the problem is, they almost never get it right. I was thrown onto a route with 0 product training, no introduction to thier sales process and no info on current customers. I spent the first few months convincing angry customers not to quit. I was there a year and a half before I was able to go to thier week-long new service rep training, so much of I already knew. As mentioned by others, I was constantly hamstrung by lack of product or slow delivery. I understand the need for corporate uniformity, but the constant, required meetings and busy work felt monotonous and pointless. Also as mentioned often, there is no work-life balance. It is expected that work comes first, last and always. I worked 12 hour days, often putting in time on the weekends trying to catch up. This emphasis seemed to come straight from the top.

Explore other reviews about Cintas

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, ethics, training, benefits, opportunity

Cons

Micro managing, 100% hunter role

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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