Solid company that is growing if they don't mess it up. - Customer Service Representative Cintas Employee Review

4.0
28 Sept 2014
Recommend
CEO approval
Business outlook

Pros

good benefits, good corporate culture, great people, open to change and new ideas, challenging and never boring. It is a pleasant work environment and I enjoy going to work every day. They are very understanding of needing to take off for numerous reasons. Have the capability to work from home if needed, which is wonderful. There is job security here in the fact that they are understaffed and can't afford to lose anyone.

Cons

Have to work there a year to get any sick time/time off. Cintas Managed Solutions - Fire Protection group does not have much room for upward growth. People are not fully appreciated for the work they do. People get promotions but they are long overdue. It appears that if you want to move up within the company you have to be willing to move far away.

Explore other reviews about Cintas

5.0
1 Jan 2026
Recommend
CEO approval
Business outlook

Pros

No weekends Job advancement opportunities Weekly pay All PPE and unforms are provided

Cons

Pay requirements to move up

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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