Do not take a job here - Recruiter Cielo Employee Review

1.0
14 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Able to Work from home

Cons

The just built a new headquarters but works largely remote. Then they complain every quarter on all hands meetings about revenue. This caused mass layoffs, reduced bonuses and raises. Looking for career progression? Don't look here. Getting fired and then transferred every few months doesn't count. They are relying more and more on the Philippines and calling it global support. Let's be honest, it's cheaper. This causes a lot of problems both internal and client support. While other companies are waking up to the lies about DEI & ESG. They doubling down.

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Cielo Response
1y
Hello, this is Molly Thiel, COO. Thank you for sharing your experience. I understand there are some strong emotions surrounding your time at Cielo, and I want to acknowledge your feelings. As you know, Cielo is a global organization and we leverage the strengths of our diverse teams worldwide, including our operations in Manila. This approach not only helps us maintain balance but also aligns with our clients' expectations to be present in the places they expect us to be. It's important to note that we are not isolated from the global economic pressures we have seen in almost all sectors for the last 18-24 months and we do our very best to reward our teams in various ways and remain committed to our vision. Our strategy focuses on respect, understanding, and actively benefiting from seeing the world from all angles. Our commitment to inclusivity and the diverse perspectives that our global teams bring to the table stands independently of any political affiliations and never intends to create practices that disadvantage anyone. If you have specific issues or experiences, based on what you’ve shared here, please reach out to me directly at Molly.Thiel@cielotalent.com.

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