Only when gone did I realize that the sacrifice was not worth it. You are replaced and blamed in the BLINK OF AN EYE. - Mid-Level Manager Cielo Employee Review

2.0
22 Jan 2019
Recommend
CEO approval
Business outlook

Pros

In hindsight, it's a great place to be if you are apathetic. If you can stay clinical and detached that is to your benefit. Co-workers who keep you sane.

Cons

The January purge. Every January there are layoffs and then one is left scrambling in March when you need to desperately re-hire recruiters or support staff that were laid off. Instead of looking at the trends to see that it is a yearly occurrence, it's the typical knee jerk, fix it now and deal with it later reaction. This then causes the mid level managers and recruitment teams to be grossly understaffed when March rolls around. Every. Year. When this occurs, all of the associated issues of being understaffed come around like clock work. Many already addressed on this site. That being said, you may review the previous cons addressed. I'll not be repetitive but read them knowing that most are 100% accurate. Be wary of the really good reviews on this site. Just beware. Know what you are getting into and do not think you will be the exception. Loyalty and dedication are not rewarded. Do not sacrifice time with your family to service a client and company that will drop you without hesitation. Just don't do it.

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Cielo Response
7y
Hi, this is Marissa Geist. Wow, this post was really tough to read. I have been watching the reviews come in from those affected by the choices we needed to make in January, and I am saddened that so many former employees would think that these choices were made lightly, or without any regard for the service and tenure. The fact is that we make tough choices that ensure the best outcome for the most people at Cielo. Unfortunately, that means sometimes people with long tenure, who have done great things for this company, are affected. The impact you made here over eight years mattered to this company, just like the experiences you gained and will be able to take other places mattered. Eight years at one company in this day and age is quite a feat. I understand why you would warn people off, however, I would ask you when you do settle into a new role and find new success, which I know you will do, to think of your time here as time you grew, learned and made great friends. You did make a difference. You are important to us, and I wish you all the best success in your next adventure.

Explore other reviews about Cielo

5.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

Hiring takings weeks and confusing start

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Management, pay, keeps you busy with meaningful work

Cons

Over hiring, layoffs, open communication of such issues

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