Incredibly Disappointing - Onboarding Specialist Cielo Employee Review

2.0
11 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Flexibility - my leaders were very understanding of my life situations and accommodated them. I will certainly give them credit for that. The work itself was great. I loved working with an innovative client and my partners within said client were amazing.

Cons

The environment can be VERY unprofessional and cliquey. If you aren't friends with the right people or drink the leader's kool-aid, you will not advance. If you do advance and refuse to adapt to that type of environment, you will be disliked and treated poorly by your peers via gossip and rumors. Some leadership has little experience in management, which can help create the unprofessional environment. I felt more part of my client's team than Cielo, which was very disappointing. I would have rather worked directly for them than Cielo. You HAVE to work in your current position for 9 months (no matter how long you've worked at the company) in order to transfer or apply to advance. Unfortunately, this rule is not always followed, thus putting people into leadership positions that aren't qualified.

avatar
Cielo Response
8y
Thanks for sharing about your time with Cielo and sharing advice with our management team. We’re disappointed that your experience with us was not as you hoped and wish you the best in your career.

Explore other reviews about Cielo

5.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

Hiring takings weeks and confusing start

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

well established clients. Interesting projects; friendly coworkers

Cons

No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

3
See reviews by: Helpful|Rating|Date|All