Not a place for experienced FOH professionals - In Room Dining Server Choice Hotels Employee Review

2.0
1 Apr 2024
Recommend
CEO approval
Business outlook

Pros

The guy who made the food in the employee cafeteria on Tuesdays made some great soup.

Cons

This position is given dirty broken supplies, rooms were never cleaned to guest satisfaction, communication was non-existent in the food and beverage department, worst of all is the attendance policy, where there is no such thing as an “excused absence” as in, if you get sick, and provide a doctors note, it will still be marked as an unexcused absence for the first day, always. Same goes for any emergency, funeral, injury, birth of a child… employees receive 6 of these instances, and on there 7th, they are terminated. People are constantly getting fired. Every day I saw someone getting walked out.

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Choice Hotels Response
1y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

Explore other reviews about Choice Hotels

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Senior leadership, office location, growth opportunities, culture.

Cons

3 days in office was perfect. 4 days is alright. Slim teams- which can be a pro too.

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company, good wlb and perks

Cons

Low salary compared to other in market

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