Great culture, but "start your career rolling" a little misleading - Anonymous employee Chipotle Employee Review

4.0
21 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great, positive culture. Even if all you're doing is rolling burritos, management invests in you, makes it as fun as it can be. People with bad attitudes don't stick around long, so the teams are really great.

Cons

Opportunity of advancement is oversold. All-minority crew, including lots of smart, hardworking people, consistently got passed over for less-skilled people with: 1. White skin 2. College degrees. 3. No relevant experience, or time at the company The idea of working your way up from the bottom was exciting, but it was disappointing to see all-star players get overlooked for less-competent people with the right skin color. I say this, for what it's worth, as a white guy with a degree from a selective college. I was given opportunities I don't think I had earned, compared to some of the stellar people who worked there, and I saw this consistently during my time at CMG.

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5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great customer service and team members

Cons

part timer scheduling so not enough hours

2.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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