Keep Your Resume Warm - General Manager Chipotle Employee Review

3.0
8 Feb 2012
Recommend
CEO approval
Business outlook

Pros

- Free food on paid breaks - Uniform is provided/ Casual - Hours of Operation are great - Varied training tools to enhance the learning process - Managers all start at the bottom to learn the whole system - Benefits are decent You have the opportunity to learn all aspects of running a successful restaurant, regardless of prior experience in the food industry. You are comfortable knowing you are eating and serving healthy, fresh food, daily, in a clean environment. You can go far with this company and there are different benefits to take advantage of as your career advances. If you are a hard worker, are patient and are willing to invest ALOT of time without seeing much compensation in pay for quite awhile, then this may be the job for you.

Cons

- One the lowest paying fast/ casual restaurants - Many know who will be fired before the actual person does, themself - High Performer/ Low Performer standard is turned into a joke. It provides a way to label people and once they are on a list, they have little hope of getting off. - Promotion of employees to managers is not being handled well, resulting in a team with little knowledge of management. They just want people that are "excited" and can answer some questions from a book. You cannot teach people skills from a book. - Very labor intensive. High volume restaurants or low volume are almost equal in a heavy work load. Chipotle is looking for people who want to devote their whole lives to it but, not reciprocate the hard work with sufficient rewards. The basic business model is strong with the exception of rate of pay. Although people development is the goal, there is little, real development. The corporate machine that it has become requires so much office work, that a true devotion to the daily training of staff is greatly hindered.

Explore other reviews about Chipotle

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good place to be! love this company!

Cons

pay could be better. benefits as well.

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free food for breaks, young team, not many crazy customers compared to other fast food restaurant chains

Cons

Always short-staffed at night and double the work from the mornings, the manager has to close multiple positions alone, with insufficient and poor training because God forbid you clock in to learn how to work best.

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