Good Bones, Poor High-up Management - Kitchen Manager Chipotle Employee Review

3.0
9 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Well organized on-boarding and training procedures. Lots of helpful learning tools.

Cons

Disorganized management. Field leaders would come in and micro manage our flow that worked well. Field leader would come in to "help" or "teach" but would not be wearing food safe attire. Scarf on, hair down, showing us how to not cross-contaminate while doing it right in front of us. In house managers were not allowed to turn off DML even if we did not have the staff to work both make lines.

Explore other reviews about Chipotle

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great customer service and team members

Cons

part timer scheduling so not enough hours

2.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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