Pros
Staff Shred on thursday morning. The team members That's it.
Cons
The board would rather see their % of the profit rise, rather than seeing their staff paid competitively in line with the industry. Snow Crew, Guest Services and Level 1 instructors are paid minimum wage, whereas, rival snow domes in the uk offer (per hour)£15 for a level 1 BASI instructor, and £12 for lift operators and ski technicians, and £10 for park builders. Not a big enough regular working instructor team, meaning the business loses money by re-arranging and refunding lessons. The board flat out refused when challenged about paying all on the NMW the national living wage, as it would "cripple the business" and yet, not a month later, several people were given shiny new titles and pay rises to match. Not to mention, they shell out 10's of thousands of £ for replacement inflatables for downhill donuts. Got rid of the free physio benefit, which in our line of work is paramount.