Beware if you don't have a BA or MBA - Accounts Payable Specialist Chewy Employee Review

3.0
2 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Flexibility, work-life balance, bring your pet to work, fun activities, free food and snacks, free swag, and nice corporate headquarters.

Cons

Low opportunities for growth in the Accounts Payable/Accounting & Finance if you do not hold a BA or MBA. You need a BA in Accounting or MBA to grow in AP or accounting in general. If you do not have a degree you cannot be accepted to work in Accounting at all and you need credits towards CPA or hold a CPA since this is a public company. Do not even try to grow within the AP department. If you want a 9am-5pm easy job, not looking for growth, just go in and out after 40 hours, and only process invoices, then go for it. It is difficult to learn new tasks as everyone has their own particular task, no cross training or ability to back someone up if out, invoice processing is automated so rarely hands on if you are not a Senior AP specialist, lead or manager. Priority is given to those with degrees and that suck up to management. Also, beware of two team members (one lead and other senior ap specialist) in non-inventory, they are condescending, arrogant, not team players (all about them), and very unprofessional. This side of AP has had high turn over and it's not difficult to point out the obvious problems. If you want to work at Chewy, just go in knowing without a degree you will not get anywhere and an associate's degree does not benefit you. Promotions are nearly impossible unless you have been in the same position 3-5 years or more. Stay away or apply to work at another department. The company as a whole is great with great benefits.

Explore other reviews about Chewy

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

You can work from home if you live within 100 miles of the pharmacy location in Louisville, KY

Cons

Management is a revolving door, workload is heavy, and metrics can feel unattainable.

4.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

I am very happy in my role and grateful for the growth I have experienced over the last four years. Selling pet insurance has helped me become more confident and skilled in sales, communication, and customer support. I truly enjoy helping clients understand their options and feel supported when making decisions for their pets. I also value being part of a team where I can support my teammates and take on tasks that contribute to the overall success of the department. I appreciate the opportunities I have had to grow, improve, and make a positive impact in my role.

Cons

I would appreciate more alignment between daily responsibilities and the core expectations of the role. Some of the additional tasks assigned do not directly connect to pet insurance or sales. These tasks have impacted my overall adherence and metrics. I understand the importance of supporting business needs, but I believe it would be beneficial to reevaluate this process so that agents can remain focused on the responsibilities that best support their role and performance expectations.

See reviews by: Helpful|Rating|Date|All