Not worth it - Anonymous employee Chester Zoo Employee Review

1.0
26 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You eventually get free tickets after months of work.

Cons

Mismanaged, burnout, staff not valued, low pay for high expectations and labour

Explore other reviews about Chester Zoo

4.0
3 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team and good working environment

Cons

Long hours and long days

1.0
24 Feb 2026
Recommend
CEO approval
Business outlook

Pros

There were no pros at Chester Zoo

Cons

Staff were treated like something you’d find on the bottom of your shoe by supervisors, coordinators and management who were out of touch and had outdated attitudes and a lack of skills and experience. They couldn’t organise a party in a distillery. You were never asked to do something nicely but were told in an abrupt way to do it as they saw bullying and manipulation as a way to get things done. Management had no respect for staff, Michelle being one of the worst. Toxic and a bully with no communication or even basic management skills whatsoever. Staff were regularly reduced to tears or put in places that they didn’t enjoy working causing mental health problems, stress and anxiety issues for many staff there. I wouldn’t recommend working at the zoo and I don’t recommend visiting either. There are many better tourist attractions out there which will not empty your pockets and drain your bank account.

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