Avoid at all costs - Customer Service Manager (CSM) Cherith Simmons Learning and Development Employee Review

After just a short time at the company I have noticed that the company atmosphere is highly toxic and is simply not worth the stress. The management will expect you to have the skills of a manager within the first two weeks and will belittle you in front of everyone and also talk behind your back even after a small mistake. Marketing is non existent and management believes in marketing techniques from 15 years ago which is predominantly cold calling. A lot of the processes are highly outdated along with the tiny office. There is no AC and is located above a fish and chips shop. There are no bonuses or any incentives for staff no matter how big the success is.