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      ChenMed

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      ChenMed reviews

      Referral Coordinator - Referral Coordinator ChenMed Employee Review

      2.0
      20 Feb 2016
      Referral coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Funny and deserving seniors. Providing outstanding customer service to patients.

      Cons

      This place is the most unprofessional environment I have experienced in any workplace. All the management have hospitality/hotel experience and they call the shots in a HEALTH CARE environment why? It's a complete embarrassment to see them try to answer questions concerning medical care. Patients are taken care of but the bad attitudes of the staff comes from lack of motivation from management. All this company about is numbers. Everything is always about numbers and getting it done in the cheapest way possible. Low pay and overworked employees does not make for good business, which is why they have a high turnover rate. Also it seems like only favorites get promotions.

      Explore other reviews about ChenMed

      5.0
      19 May 2026
      Nurse practitioner
      Recommend
      CEO approval
      Business outlook

      Pros

      -ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

      Cons

      Challenges to meet metrics dependent on market/location- but not impossible

      avatar
      ChenMed Response
      2w
      Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
      2.0
      23 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

      Cons

      Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

      1
      avatar
      ChenMed Response
      3d
      Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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