Great Mission, Poor Management - Associate Director ChenMed Employee Review

2.0
26 Feb 2024
Recommend
CEO approval
Business outlook

Pros

The mission and core care model are great, and most people truly believe in doing good and improving patient care

Cons

Management is a mess, grand plans without the ability or funding to execute, heavy operating siloes that are trying to change but the lack of operating standards and data infrastructure are massive barriers. Additionally, the mismanagement has led to an artificial inability to pay bonuses despite being profitable, as well as to massive layoffs (1/3 of corporate staff right before the holidays) with only two weeks of severance per year of service, a slap in the face for a workforce that has given so much. It's disappointing that they sell a vision of greatness, but when you join, you're met with a dysfunctional reality that the 'leading' value-based care company is really not all that it says it is.

Explore other reviews about ChenMed

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
3w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The pay is competitive, however the workload is very heavy. The company does put emphasis on a positive culture, but the teams are in constant fear of lay off, or being let go due to unrealistic productivity expectations

Cons

Bonuses are cancelled, changes are too often, everything is always a priority. The productivity expectations are unrealistic. The other thing is favoritism and nepotism, you will never advance if you are not friendly with certain people. It is very evident that the focus is not on talent when promotions are available.

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