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      ChenMed

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      ChenMed reviews

      Changing the life of the needy while changing yourself - Front Desk Team Lead ChenMed Employee Review

      4.0
      27 Apr 2018
      Front desk team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Working at JenCare Senior Medical Center has helped me become a better person in the last 6 years. How they do this is by empowering their staff to help their patients daily. We do this by giving a hug to someone when they get bad news at an appt to being there when their great grandchild is born. We get to be a part of their lives. Just not another front desk person or another nurse. We become FAMILY. Jencare also gives us the chance to fix problems on our owns for patients. They let us bring the solutions to the managers for the patients, not the other way around. Doing this builds trust within the company and shows that management trust their staff to fix problems. With the help of JenCare and ChenMed I have grown into someone that is can now put herself in someone's else shoes and try to feel what they are dealing with. Thank you for helping me grow. #lovewhatyoudo Kathleen L. East Richmond Office

      Cons

      None that I can think of.

      Explore other reviews about ChenMed

      5.0
      19 May 2026
      Nurse practitioner
      Recommend
      CEO approval
      Business outlook

      Pros

      -ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

      Cons

      Challenges to meet metrics dependent on market/location- but not impossible

      avatar
      ChenMed Response
      2w
      Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
      2.0
      23 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

      Cons

      Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

      1
      avatar
      ChenMed Response
      2d
      Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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