Another Failed CTO Hiring - IT Department ChenMed Employee Review

2.0
24 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Uplifting office environment. Close working with stakeholder and the business. Good company mission

Cons

Horrible CTO direction that hires her own people and fires the existing people to make room for them. Zero room for innovation and a finite ceiling for growth financially and position-wise.

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ChenMed Response
9y
We are sorry to hear your experience within our IT organization fell short of your expectations. As you know, a restructuring and expansion of our technology division has occurred over the last 12 months to help us achieve our aggressive, 5-year strategic growth plan. Part of this restructuring has included a comprehensive review of our organization’s talent to ensure we have the right team members in the right positions to help the business succeed. This means creating an agile environment where our best talent can thrive. Thankfully, under our new CTO’s leadership, internal Net Promoter Scores for IT are higher now than they have ever been, and employees in this division are boasting higher job satisfaction, greater trust in leadership, and support of the organization’s mission and vision now more than ever. We continue to make good progress every day. Change is not always easy – and we still have improvements to make – but we’re confident in our technology leadership team and the talented individuals performing in this business-critical organization. We wish you the best of luck at your next opportunity and hope you find an organization where you can be happy and successful.

Explore other reviews about ChenMed

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
2w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
2.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

1
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ChenMed Response
4d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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