Don’t hop on the toxic rocket ship - Manager Checkout.com Employee Review

1.0
31 Oct 2022
Recommend
CEO approval
Business outlook

Pros

There are a few good people remaining at the company

Cons

Leadership- senior leadership is inexperienced in scaling a company. They lack clear instruction and direction to carry out okrs and when they feel the heat from the E team, they make sure that their teams feel it too. Instead of empowering the teams to prioritize work to align with strategic initiatives, managers start to micro manage their team. Large workload- As the company attempts to scale, employees are asked to do more work. The amount of work is the work of 2-3 people so no one is able to do great work which causes stress and subpar work throughout the company. High turnover- Throughout this summer till now people were let go. Then in September they did a zoom layoff of around 100 employees. Besides those layoffs people are leaving and they aren’t hiring to replace at a fast pace. Burnout- There are company surveys to pulse check morale. Leadership consistently sees a dip in employee engagement. They say they “we hear you” about concerns and are working to fix the trends, but nothing has been done. Performance reviews- They do performance reviews subjectively. The rating is a number scale out of 5. Even if you receive a high rating, the merit and bonus doesn’t cover inflation. If you are a leader, you don’t have a say in what your team gets as the rating is passed down from senior leadership who hasn’t seen the teams entire workload and day to day initiatives. UK centric- They talk about being a global company, but the work day revolves around the UK with other countries taking early and late calls to accommodate their schedule. Equity- A benefit that is frequently discussed is equity but it’s inflated at a high rate that it would be hard for most of their workforce to afford. Also equity is not gifted, you are only granted options to purchase.

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Checkout.com Response
3y
We’re sorry to read that your experience during your time with us wasn’t more positive. Thanks for sharing your feedback and we wish you all the best in the future.

Explore other reviews about Checkout.com

5.0
3 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Learning about fintech industry Great leadership

Cons

none that I can think of

1
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Checkout.com Response
1y
Thank you for your feedback. We're pleased to hear that you're having a positive experience at Checkout.com and that you value both the opportunity to deepen your understanding of the fintech space and the support of strong leadership. We’re glad to have you on the team and appreciate your ongoing contributions.
1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Good salary, thats about it

Cons

Toxic work culture, they want you to work from 6 am to 9pm. If you do not speak french or are not french you will feel like an outsider. Favoritism is big here, manager have their favorites and will feed them inbounds. Very hard to get approval to go to conferences, and there is no ROI, longer reps hold on to bigger name merchants for years even though they are not having any impact, and no one does anything about it.

5
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