3.0
18 May 2023
Former employee, more than 3 years
Henderson, NV
Recommend
CEO approval
Business outlook
Pros
Working for the sales side of a branch location seems to be better. More opportunities for growth and less stressful commissions compared to other banks. I've seen many employees leave Chase then come back because they realized Chase was better.
Cons
Working on the teller/operations side at a busy location was horrible. Extremely stressful to handle all of the unique customer requests while maintaining outdated overall customer satisfaction (OSAT) scores. Managers are now managing multiple locations, leaving the Lead Associate to be the manager on duty with significantly lower pay.