Private Client Banker - Private Client Banker Chase Employee Review

Where do I even begin.... I was hired as PCB externally from an outside Investment firm so I already held my 7, 63 and 65. I had previously worked as sales support and the way the role was positioned to me is that I would essentially be doing the same thing (partnering with an advisor and helping identify and develop leads) except in this role I would have the opportunity to earn commission. this was not the case. When I think of the biggest issue with my experience overall it really comes down to lack of transparency as well as due diligence. Please let me explain... while interviewing they had me meet at one of their “new build” branches which is just a nice way of saying upgraded and overall significantly nicer facilities. The interview was predominately focused on investment and outbound dialing which was something I was very comfortable with. The managing director then had me interview with the manager of the branch, which was fine. I got the job. They then let me know that I would be working at a different location than I interviewed at, I wasn’t familiar with the area but I knew it was closer than the location I interviewed at. So the manager I interviewed with was not the one I’d be working for...hmmm. When I arrived on my first day it took very little time for me to notice that the area had a huge homeless problem that lead right up to the customers that frequented the branch. I couldn’t get out my car without people begging for change, cigarette, food whatever. Nonetheless, I took that in stride since the area was considered affluent with a touch of gentrification. Then I was acquainted with manager # 1 of 3 of my tenure at Chase (did I mention I worked at Chase for 5 months) the first Manager was.... well rarely there and when he was most of the staff, including me wished he wasn’t. It wasn’t long before he received a promotion. Go figure. I started my on boarding and registration process on my first day (I.e submitting my u4). 5 months later as I submitted my resignation my u4 still hadn’t been submitted. On boarding was absolutely horrendous. They said I would be registered within 30 days. Until you are registered you cannot start training for the job or making commission on investment business. So after the first 30 days I continually reached out to the registration team with only an automated reply of “due to high volume our response will be delayed” for nearly 2 months I did nothing but sit there. No trainings to do... no Banker to shadow ( did I mention chase is always severely understaffed) when I started there was only 1 relationship Banker working and she was on leave, which I later found out was due to how bad the work environment was there. In addition to nothing to do for two months and an absentee manager, I had to onboard myself.... order my own buzz cards, find out how to set up my phone, order my office supplies. I had to rely on the chase resource internal site to figure out how to do everything!!!! Now as you may recollect I said I wasn’t registered the whole time I was there.... by month two I was over it. Escalating to every group emailing managing directors until they were to the point of “fine go to training and we will finish up the u4 by the time your done.” 4 weeks of training go by and wouldn’t you know... still not licensed.... only this time I get an email from the licensing team saying “it had been so long since I submitted my u4 to the time someone actually reviewed it that it was considered “stale dated”” and I needed to resubmit the U4 and a background check to restart the process. At this point they have me the green light to begin working.... and so I did, however they failed to consider that I wasn’t getting paid off of investments and as I emailed away trying to get info on a method of tracking and recourse I was told I shouldn’t even be working if I’m not registered. Oyyyy veyyyy. In the meantime 2 more branch manage in trainings blew through with an overwhelming high level of micro management, making work simply unbearable. I could honestly go on all day but needless to say this 5 months at chase was the biggest waste of my time, talents and career plans.