Incredible team but toxic leadership undermines mission - Anonymous employee Charlie Health Employee Review

1.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My team members that are on the ground doing the work are absolutely incredible. They are brilliant, kind, supportive, and mission driven. The mission is something to strive for and be proud of.

Cons

Take all positive reviews with a grain of salt, as leadership is currently offering a reward to people who share positive reviews and then submit screenshots. Unfortunately, leadership does not demonstrate the company values, or drive decision making in a way that makes the mission actionable. I have experienced multiple instances of gaslighting and micromanaging that does nothing but burn brilliant employees out. Decisions are made, approved, and then revoked with no explanation. I have been told explicitly that if an intervention doesn’t directly drive profit then it’s not an outcome leadership cares about even if it will have positive impacts on clinical quality. And no one stays long enough to build a positive work culture. People are afraid of the CEO because she will tear you apart for the smallest reason. And if there isn’t something obviously wrong she will make something up to nitpick.

Explore other reviews about Charlie Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Strong leaders - Opportunity to learn from best of best - Mission driven organization - Strong culture

Cons

I do not have any :)

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-There are some excellent therapists and talented staff. - Your manager might be competent. - The clients are really awesome. - Great for an early professional.

Cons

- Grossly disorganized management. - Your supervisor will likely be inexperienced. - Half of the reviews that are positive are written by the leadership team. - Another con, they lovvvveeee AI. They would terminate you with ChatGBT if they could. - They are profit driven and metric based. - They seem to not want suggestions. - They hire many young managers. This is good, though, display favoritism.

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