Great Culture - Client Relationship Specialist Charles Schwab Employee Review

4.0
11 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Great learning culture where you can earn paid for licenses and designations.

Cons

Promotions depend on manager, not performance based.

Explore other reviews about Charles Schwab

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and people and good work life balance

Cons

Stuck using old technology at times and pay less than peers

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Charles Schwab Response
1mo
We’re glad to hear you value the culture, people, and work‑life balance. Thank you for sharing your perspective. We strive to provide competitive compensation and a strong total benefits package, and we appreciate your hard work and dedication. Your feedback will be shared as we continue working to improve the overall employee experience.
3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great clients, decent benefits, acceptable pay, excellent training for when you move on.

Cons

Pay below competitors, constant inbound calls, stringent metrics that tighten annually, middle-of-the-road work-life balance. Schwab used to have great culture, but it becomes more "corporate" every year and with every new CEO. The "Executive Council" is wildly out of touch with frontline employees and needs to stop passing the buck of employee dissatisfaction into the managers.

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