Technical Support - Technical Support Representative Charles Schwab Employee Review

Lots of learning opportunities with opportunities for growth.

Limited to RM role for promotion, where you get stuck in that role.

Great clients, decent benefits, acceptable pay, excellent training for when you move on.

Pay below competitors, constant inbound calls, stringent metrics that tighten annually, middle-of-the-road work-life balance. Schwab used to have great culture, but it becomes more "corporate" every year and with every new CEO. The "Executive Council" is wildly out of touch with frontline employees and needs to stop passing the buck of employee dissatisfaction into the managers.