Great salary and coworkers, but toxic culture and leadership - Communications Consultant Charles Schwab Employee Review

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Salary was great. My coworkers were amazing

Cons

My manager was horrible. She didn't know how to manage people, but was great at her job, so got promoted. Leadership didn’t care about the lower levels of workers. Constantly reminded you that “they were leadership” and “you were not.” Felt like they “wanted your feedback” but then when you gave it, and it was negative, there was defensiveness that you “weren’t falling in line”. Overall, the culture of the business was quite toxic in my opinion.

Explore other reviews about Charles Schwab

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment Excellent values and customer advocacy

Cons

Limited growth outside of client facing roles.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great clients, decent benefits, acceptable pay, excellent training for when you move on.

Cons

Pay below competitors, constant inbound calls, stringent metrics that tighten annually, middle-of-the-road work-life balance. Schwab used to have great culture, but it becomes more "corporate" every year and with every new CEO. The "Executive Council" is wildly out of touch with frontline employees and needs to stop passing the buck of employee dissatisfaction into the managers.

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