The company will be sunsetting soon. - Anonymous employee Character Lab Employee Review

Great culture, mission, and benefits

Limited upward mobility for advancement

Character Lab was a highly effective and collaborative team, with great use of communications and productivity systems. I learned how to maximize using Asana and Slack for task management, so that I could use deep work time. While you have ownership over your own projects and domains, you also have the opportunity to do a variety of cross-functional projects on a quarterly basis. This keeps things fresh and interesting, and you learn new skills by continuing to change up your portfolio of projects. Emphasis on UX helped keep both internal teammates' and external partners' experience front and center. There was always a productive and empathetic approach to change within the organization. The team does a great job cultivating a remote-first environment by prioritizing relationships, well being, and whole-team/small team/1-on-1/independent time. There was a good balance between all of it. Genuine connection to DEI, including dedicated time for cultural holidays & events (with stipends to support local businesses), plus facilitated conversations about race and racism.

Disconnect between leadership team and the rest of the staff sometimes created confusion around work priorities, but this did not detract from the overall work experience.