Wouldn’t recommend - Customer Service Officer Centrelink Employee Review

Good team culture Work-life balance, especially if employed on an IIE basis Making a genuine difference to people's lives

Poor management, micromanaging, and often trying to reinvent the wheel and disrupt operations to further their own career Poor respect of personal boundaries, don't take a "mental health" day or you'll never hear the end of it Often felt like they genuinely didn't want people to be happy in the business, splitting up high-performing, well-gelling teams just because. System always down and clunky Toxic KPIs, encouragement to be efficient and cold rather than empathetic

Good work life balance and flexibility

Beaurocracy, slow moving, conservative, faster implementation