A Young Company with Lots of Potential - Anonymous employee CentralReach Employee Review

4.0
13 Dec 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a startup. Anyone who has never worked with a startup needs to check their ego at the door. That can be a really big con for some but it's definitely a pro for me. Roles can and do shift, but the work is rewarding and the people are great. One of the biggest perks is that the founders DO THE WORK. It's not always pretty or easy but they are here doing it just like the rest of us. Also, we all work with clients to address their concerns and actually pass along feedback/advice so developers can implement new features on the software to accommodate when the need arises. As a result, the developers are constantly tweaking and updating the system to make it better, per client feedback.

Cons

It's a startup. Depending on your personality or work style, that may be a huge drawback. The "security" aspect here isn't the same as somewhere like Merrill Lynch or another large company because it's a young company (still in its first year). Customer feedback and program changes definitely drive the direction of the workflow. One minute you will be doing one thing and then you will be asked to do another. It's the nature of the beast.

Explore other reviews about CentralReach

5.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

1.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

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CentralReach Response
5d
Thank you for taking the time to write a review. We wish you all the best.
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