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Centorrino Technologies

Engaged employer

Awesome Place to Work - Customer Success Manager (CSM) Centorrino Technologies Employee Review

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I have been working here for 4 years and every day is a new challenge. The companies focus on customer service is genuine and embodied from the top down. You get to work with some very humble people who are incredibly smart and there are so many reasons why I think it's a great place to work.

Cons

It is face paced and the company is constantly pushing us to be better. If you don't like fast paced or having to think outside the box, CT isn't for you.

Explore other reviews about Centorrino Technologies

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

As for my overall takeaway, I genuinely struggled to identify any positives from this experience. From my perspective, the negatives significantly outweighed any benefits.

Cons

I’ll be direct: from a candidate’s perspective, this experience is unacceptable and should serve as a warning to anyone considering joining. Someone in my network accepted a role with this company after nearly a month of approvals. They joined motivated, were quickly placed on a client engagement, and received their equipment. Their first month looked like this: * Week one: onboarding—learning systems and meeting people. * Week two: largely spent on interstate travel for a company event. * That left about two weeks of actual work before they were let go during probation. They were told they hadn’t met expectations, yet those expectations were never clearly communicated, nor was there any indication of what metrics or criteria were being used to assess their performance. There was no feedback, no warning, and no opportunity to course-correct—the decision came completely out of the blue. This raises serious concerns: * Two to three weeks of real work is not a fair or meaningful window to assess capability, especially when onboarding and events consume a significant portion of that time. * If assessment and termination can happen this quickly, it must be clearly stated during recruitment so candidates can make informed decisions. * Ending employment without feedback, defined metrics, or a chance to improve reflects poorly on management and internal processes. * The lack of transparency disregards the impact on a person’s confidence, wellbeing, and financial stability. Probation should be a two-way process, not a trapdoor. It should allow both sides to assess fit, not judge someone without telling them where they stand or how they are being evaluated. From the outside, this looks less like a performance issue and more like a failure in communication, expectation-setting, and professionalism. Candidates should approach with caution, as this approach to probation signals deeper issues that need serious reflection and improvement.

5.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture, benefits, onboarding and recruitment process.

Cons

None that I can think of, experience has been very positive.

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