Wouldn’t recommend - Customer Care Advocate Centene Employee Review

1.0
15 Mar 2024
Recommend
CEO approval
Business outlook

Pros

It’s fully remote. You get two monitors and a lap top.

Cons

The job itself. The pay is only $18 an hour. Training is information overload. You literally have no idea what you’re doing. Out training class started with 15 people and ended with about 5. Everyone felt overwhelmed and lost as we still didn’t know how to do the job after training. Training was a bunch of listening to the trainer read and show us how to navigate through appendices.

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Centene Response
2y
Centene appreciates your feedback on your work experience and will use it to learn and improve the employee experience.

Explore other reviews about Centene

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture here at centene

Cons

Not really much I can think of

3.0
12 Jun 2017
Recommend
CEO approval
Business outlook

Pros

I loved the work and for 6 years was happy with what I did. I knew I made a difference and did my job well. Not many has the same skill set I did and there was always work to do.

Cons

1. It's an old white boys club. I say that as a white individual. It sucks that's how MFN rolls. They say they value diversity but they don't. They will have a token diverse person in an exec role but they're there to be a face, not make any changes or impact. 2. They pay really well but that hurts when you leave. 3. They layoff the good people and keep the undereducated white males. Why? See #1 above. 4. They don't want you if you are female and over 40. Think I'm lying? See the number of females 40+ who got hit in the January "reorganization." 5. HR is a joke. Talent acquisition couldn't find their rear ends with both hands and a map. So many excuses on why they didn't do their jobs. 6. MFN said the HealthNet employees needed to learn the Centene way and the Centene way would prevail. He lied. 7. They never entertained the idea of working from home. At all. Even a 25% WFH option would cut costs and improve morale.

530
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Centene Response
7y
Thank you for taking time to leave a detailed review. Your commentary is already helping to make us better. We strive to prioritize the success of our employees and want them to feel supported. Centene Corporation is fully committed to an inclusive work space where all feel welcome and valued. Again, thank you for your comments.
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