Pros
Organizationally, Cengage is in a state of transition. Digital products are transforming the publishing industry and Cengage is and has been committed to transforming itself both culturally and technologically. The environment is progressive, innovative and open. The teams are centered around getting customers brought into the development process and using their feedback to guide development. They are highly committed to value and quality and so far I have had a lot of fun working here.
Cons
Some of the "old guard" are reluctant to give up on their book publishing roots. They are challenged to accept some of the change the industry is forcing them to move toward. Old book publishing processes are slow to be transformed and are hindering the pace at which the company is moving into the future. I will say that I believe the change laggards recognize the need for change, and are trying to be prudent about changes. The change will happen.